February 2018
Eden
Ng
,
RN
Surgical Services, Pre-Op
WakeMed Health & Hospitals
Raleigh
,
NC
United States

 

 

 

Eden comes from a place of 'we got this'. I have learned so much by working alongside her, from why a patient may be coming down on a certain drip to watching out for trends in labs. She often says we are a good team, we will get this done together. Even when I am working next door in the outpatient side, I will often feel a hand on my shoulder and Eden is there smiling asking if I am okay, do I need anything, did I get a break, what can she do for me, and 'you got this'. She is a wonderful example of teamwork and consideration. Just being around that makes you want to do just a bit more.
Eden is a tenacious patient advocate and is always working for what is safest for the patient. She is at her best when engaging patients and their families, putting them at ease with a smile and her calm demeanor. She takes her time and talks to patients, offering chairs to families and a warm blanket. She asks questions about their concerns, listening, and offering comfort. She makes them laugh, feel a bit more comfortable by offering to reposition the patient, and makes them feel like 'yeah, I got this'.
I always look forward to coming to work just a bit more when I know Eden is going to be working with me because I know, 'we got this together'.