Donna Spargo, RN

My 68-year-old brother came in with a hurt shoulder. He had a stroke several years ago, and he has very limited speech. Donna came out to the waiting room to speak with him, and she was very patient with him and made every effort to understand him completely. She knew he was in pain and got him in for an X-ray immediately. I went back to work and later received a call from Donna because he had left before getting results or prescriptions. She figured he misunderstood the process. I was able to contact them to come back and finish the visit. ER was very busy that day, but she still owned my brother's care and went the extra mile to get him back to receive proper care.