My 7-year-old daughter was recovering from surgery and was scared to even get off the bed. Every movement hurt, and the fear was worse than the pain. When the doctor explained that walking would actually help relieve the pain, my daughter shut down. She refused. She cried. She was overwhelmed. Dayna Schor didn't rush it, and she didn't back away either. She gently encouraged her, step by step. She explained things in a way a child could understand. When encouragement wasn't enough, she stayed firm—but kind. She held her, supported her, and didn't let fear win. She found the exact balance between pushing and protecting. Not aggressive. Not passive. Just steady, patient confidence.

When my daughter finally stood up and walked, Dayna didn't stop there. She took her on a walk down the hall, brought her to see the firetruck, and spent time with her in the play area. She got the games she wanted and turned a terrifying moment into one that felt safe and even normal again. Throughout the entire stay, every interaction Dayna had with my daughter was extra gentle. Removing bandages. Administering IV medication. Even the smallest tasks were done with care and sensitivity, always explaining, always watching my daughter's reactions. Dayna went far beyond her job description. She didn't just provide medical care; she gave my child confidence, comfort, and courage at a moment when she had none. As a parent, watching someone treat your child with that level of patience and compassion stays with you. We will never forget what she did for our daughter.