During my mother’s recent stay at Holy Cross Health, we had the privilege of being cared for by Charity, whose presence truly made that experience 100% better. She's an angel. From the very beginning, she was not only clinically skilled and attentive but also incredibly compassionate and emotionally attuned to my mother’s needs.

What stood out most was her calm and powerful presence. Whether she was administering medication, explaining procedures, or simply listening to my mother's concerns, she did so with grace, clarity, and genuine kindness. She took time to ease my mother’s anxiety, often just by being present, reassuring her with every interaction.

As a family member watching this, I felt a deep sense of trust and gratitude. Charity didn’t just care for my mother—she cared about her. Her remarkable empathy and professionalism made an incredibly difficult time feel more manageable, even hopeful. During my time with my mother, I was also able to listen and witness as she cared for other patients. She truly defines the compassion and brilliance needed in this world/in the nursing profession. We are forever thankful!