Carrie took such good, thorough care of my mom in a pretty serious and frightening situation. She was quick to attend to her as well as comforting my husband and me throughout the whole time we spent in the ER with mom. I needed to be reassured about my mom's condition, and also to hear the truth. Carrie was forthright with the information she gave us, but she also gave us hope, too, in that we are going "in the right direction" with her now. I feel Carrie went above and beyond with her care for not only my mom but for my husband and me. Thank you, Carrie. I will never forget this.