Carmel Eiger
May 2026
Carmel
Eiger
,
MSN, RN, NPDS-BC
Director of Interprofessional and Patient Family Education
Ann and Robert H. Lurie Children's Hospital of Chicago
Chicago
,
IL
United States
What stands out most is the humanity she brings to everything she does.
I am honored to nominate Carmel, our Director of Interprofessional and Patient/Family Education, for the DAISY Nurse Leader Award! In the time she has served in this role, she has made an incredible impact, not just through what she accomplishes, but through how she makes people feel. Carmel leads with genuine compassion, kindness, and respect. She has created a workplace where people feel safe speaking up, supported in their growth, and proud of the work they do. She is the kind of leader who listens first, shows up consistently, and makes you feel like your voice truly matters.
I experienced this firsthand when my co-worker and I were reviewing Get Well Network videos embedded in protocols after an APP pointed out that one was outdated. When we brought this to Carmel, she didn’t just acknowledge the issue; she partnered with us. Together, we developed a thoughtful review process to ensure all videos remain current moving forward. She welcomed our input, encouraged problem-solving, and supported us every step of the way. That experience truly highlighted how much she values collaboration and empowers her team to drive meaningful improvements.
Carmel leads a broad and complex portfolio, including simulation-based education, resuscitation programs, patient and family education, and health literacy initiatives across the organization. She manages all of this with thoughtfulness, intention, and a clear focus on enhancing both the staff experience and patient care. She is always looking for ways to make things better, more meaningful, and more accessible for everyone involved. She is also a strong advocate for her team. Carmel has a unique ability to clearly communicate staff needs to leadership while ensuring we understand the bigger picture. She leads a diverse group of professionals, from NPDs and educators to simulation technicians, car seat technicians, and even our librarian, and makes each role feel valued and connected to our shared mission. Despite the scope of her responsibilities, she remains approachable and present, always willing to offer guidance, step in when needed, or simply check in. What stands out most is the humanity she brings to everything she does. Carmel doesn’t just run programs; she creates experiences that people remember.
One of the most meaningful examples was the Rare Disease Day event she organized for the Cure JM community. She brought together 73 children, teens, and caregivers and created a day filled with hands-on experiences, from exploring the ambulance bay and simulation lab to visiting the helipad. She transformed what can often feel like an intimidating hospital environment into something empowering, engaging, and even joyful. And of course, many of us still talk about the zombie apocalypse simulation she organizes each summer for high school students, an innovative example of how she makes learning both impactful and fun.
Carmel is also intentional about recognizing her team. Whether it’s a shout-out during a meeting, a quick high-five, or a thoughtful thank-you email, she makes people feel seen and appreciated. I saw this firsthand while my co-worker and I were assisting with AED audits over the summer; she consistently acknowledged our work and made us feel valued.
What truly sets Carmel apart, though, is how deeply she cares. She notices when someone needs support, takes the time to check in, and celebrates both big and small wins. She leads with heart, and it shows in the trust her team has in her and the positive energy she brings to our work every day. Carmel embodies everything I hope for in a nurse leader. She supports, inspires, advocates, and uplifts those around her while continually moving our organization forward. I can’t think of anyone more deserving of this award!!
I experienced this firsthand when my co-worker and I were reviewing Get Well Network videos embedded in protocols after an APP pointed out that one was outdated. When we brought this to Carmel, she didn’t just acknowledge the issue; she partnered with us. Together, we developed a thoughtful review process to ensure all videos remain current moving forward. She welcomed our input, encouraged problem-solving, and supported us every step of the way. That experience truly highlighted how much she values collaboration and empowers her team to drive meaningful improvements.
Carmel leads a broad and complex portfolio, including simulation-based education, resuscitation programs, patient and family education, and health literacy initiatives across the organization. She manages all of this with thoughtfulness, intention, and a clear focus on enhancing both the staff experience and patient care. She is always looking for ways to make things better, more meaningful, and more accessible for everyone involved. She is also a strong advocate for her team. Carmel has a unique ability to clearly communicate staff needs to leadership while ensuring we understand the bigger picture. She leads a diverse group of professionals, from NPDs and educators to simulation technicians, car seat technicians, and even our librarian, and makes each role feel valued and connected to our shared mission. Despite the scope of her responsibilities, she remains approachable and present, always willing to offer guidance, step in when needed, or simply check in. What stands out most is the humanity she brings to everything she does. Carmel doesn’t just run programs; she creates experiences that people remember.
One of the most meaningful examples was the Rare Disease Day event she organized for the Cure JM community. She brought together 73 children, teens, and caregivers and created a day filled with hands-on experiences, from exploring the ambulance bay and simulation lab to visiting the helipad. She transformed what can often feel like an intimidating hospital environment into something empowering, engaging, and even joyful. And of course, many of us still talk about the zombie apocalypse simulation she organizes each summer for high school students, an innovative example of how she makes learning both impactful and fun.
Carmel is also intentional about recognizing her team. Whether it’s a shout-out during a meeting, a quick high-five, or a thoughtful thank-you email, she makes people feel seen and appreciated. I saw this firsthand while my co-worker and I were assisting with AED audits over the summer; she consistently acknowledged our work and made us feel valued.
What truly sets Carmel apart, though, is how deeply she cares. She notices when someone needs support, takes the time to check in, and celebrates both big and small wins. She leads with heart, and it shows in the trust her team has in her and the positive energy she brings to our work every day. Carmel embodies everything I hope for in a nurse leader. She supports, inspires, advocates, and uplifts those around her while continually moving our organization forward. I can’t think of anyone more deserving of this award!!