After my family member suddenly lost the ability to stand or walk the day after a major holiday, we were unsure where to turn due to holiday closures. When I called BCHC, Brianna Kennett provided calm, compassionate guidance and directed us to the ER.

From that first call through his ER care, she went above and beyond—offering reassurance, answering questions, coordinating testing, and helping our family navigate an incredibly stressful situation. Her empathy, professionalism, and dedication made all the difference during a frightening time.

While every ER staff member was excellent, Brianna’s leadership, skill, and compassionate care truly stood out. She exemplifies the qualities of the DAISY Award and is highly deserving of this recognition.