Bernice’s compassion, remarkable attention to detail, and uplifting energy completely transformed my mom’s experience on Mehandru’s 7th floor during the day. With her bubbly personality and vibrant spirit, Bernice brought a sense of joy that lifted my mom’s mood and created moments of comfort during a difficult time. After enduring three exhausting months of hospital stays, Bernice’s exceptional care stood out. From gently assisting my mom into bed to carefully elevating her leg to ease her pain, her actions were filled with intentionality and care. Her ability to anticipate what my mom needed, often before being asked, demonstrated a deep understanding and connection that felt almost familial, as though she had known my mom for years. Each day, my mom eagerly looked forward to Bernice’s presence, knowing she would receive not just expert care but also a warmth and kindness that made her feel truly valued. Bernice’s dedication went beyond physical care—she infused every moment with reassurance and positivity, making even the hardest days more bearable. Her unique combination of professionalism, empathy, and cheerfulness set her apart as a nurse who not only heals but also inspires. Bernice’s exceptional skills and radiant personality have left an indelible impression on my family, and we will forever be grateful for her care.