August Abbott was a gift from God for our family. Her calm and practical demeanor was perfect for our situation, which often contained lots of hustle and bustle. She was our hospice nurse for about four months, visiting W, our family’s patriarch, twice a week before his death. August was so gentle in her manner while educating our family about what to expect in the coming days and months, and how to keep our loved one comfortable. While A was new to her job, she was eager to learn and easily conveyed that she needed to check on the information instead of giving us wrong data. It was so reassuring to know that what she told us was accurate and valid. August had a special trait of being able to meet people where they are, meaning, she could be present in the situation without judging or adding extra unnecessary information. This trait served her well in her communications with both us and our loved one. August was also very kind and compassionate with W, making him feel at ease so much that he was cracking jokes with her and making humorous comments. Over the months of her care we felt like she had become part of the family and readily looked forward to her visits. As the time of W’s death grew nearer, August requested that we call her when his end came so she could be the one to “make the call”. She was under no obligation to do this and our admiration of her grew even more that day. Anyone could appreciate her caring and considerate nature. What was a difficult situation, she made it comfortable.