Ashley Jordan
June 2025
Ashley
Jordan
,
BSN, RN
8E- Surgery
UPMC Mercy
Pittsburgh
,
PA
United States

 

 

 

Her compassion, attentiveness, and calm demeanor brought my mother a sense of peace and comfort during a very difficult time.
I wanted to take a moment to express my deepest gratitude for the exceptional care Ashley provided to my mother during her recent hospitalization. After suffering a stroke that resulted in total vision loss in her left eye, my mother was understandably frightened, anxious, and overwhelmed.

Ashley was her nurse for two consecutive days, and the difference she made in my mother's experience was truly remarkable. Her compassion, attentiveness, and calm demeanor brought my mother a sense of peace and comfort during a very difficult time. She not only recognized my mother’s anxiety but addressed it with patience and kindness, going above and beyond to ensure she felt safe and cared for.

Ashley’s clinical expertise was also evident. She was proactive in reaching out to the stroke team, ensuring my mother received timely and appropriate care. Her dedication did not go unnoticed, and it made a significant impact on both my mother and our family.

As a nurse myself, I know what it means to deliver care with both heart and skill. I can confidently say that Ashley is one of the best I’ve ever encountered. Her professionalism, empathy, and advocacy for her patients are truly commendable.

Thank you, Ashley, for making such a meaningful difference. We are forever grateful.