I was unsure of getting back to my car, which had been parked the night before, when my husband was brought by ambulance to the ER. Ashley offered to show me the way and then said she would take me to the parking lot.

It was cold — she was on her way to lunch. She had no coat on yet, and helped me find my car by “beeping it” on my key chain. We were up and down, finally finding it!! I was so grateful for her help. She was friendly and supportive. I doubt she had time for lunch. I will never forget her kindness. She went above and beyond.