A patient was admitted to the hospital while visiting Key West with his family after receiving chemotherapy. With clearance from his oncologist, he had one wish: to travel to Key West and see the beautiful water. While the ED was giving a report to the ICU, they mentioned this patient's dream to see our beautiful waters. Despite the patient being in critical condition, sedated, and on life support, this team made every effort to honor this patient’s wishes- a water view! The family was overwhelmed by the compassion, efforts, and awareness of his wish. They complimented that this was so special to them, and they knew it would be to him as well.

In addition, while conducting quality audits, our nursing Quality Coordinator, April Bruggemann, came across this patient's wish in the progress notes. April reached out to the ICU Director and asked if she could bring an oversized Key West Waterview portrait up to the patient's room. Without hesitation, the answer was yes! Before we knew it, this masterpiece made its way upstairs to our patient's room, where the family was astounded by the compassion and thoughtfulness of this action. Our team and the family were incredibly grateful for the compassion April displayed during this difficult time. This small, priceless action warmed the hearts of many and created a memory that this patient and family will forever hold on to.