Annie Nguyen
September 2023
Annie
Nguyen
,
RN
Intensive Care Unit
St. Francis Medical Center
Lynwood
,
CA
United States

 

 

 

Nurse Annie showed genuine empathy and emotional support towards our family during this difficult time. She took time to listen to our concerns and provided emotional support, offering a shoulder to lean on when we needed it the most.
Our mother was admitted to the hospital due to a serious heart attack that left her debilitated. During this challenging time, we were fortunate enough to have Nurse Annie care for her. Our family was distraught and struggling to cope with the emotional trauma. From the moment she entered the room, Nurse Annie exuded professionalism, compassion, and expertise that immediately put us at ease. Nurse Annie went above and beyond to ensure our mom received the best care possible. She took time to explain the medical procedures and answered all our questions with patience and kindness. She was attentive to our mom's needs, always checking on her, and providing comfort and reassurance. But it was not just her technical skills that impressed us. Nurse Annie showed genuine empathy and emotional support towards our family during this difficult time. She took time to listen to our concerns and provided emotional support, offering a shoulder to lean on when we needed it the most.

Nurse Annie also displayed exceptional teamwork and communication skills. She worked closely with the doctors involved, coordinating care and advocating for our mom. She kept us informed about her condition, treatment plan, and progress, ensuring that we were always updated and included in the decision-making process. Moreover, Nurse Annie consistently demonstrated a positive and cheerful demeanor, which lifted our spirits during a challenging time. Her kind words, gentle touch, and warm smile brought comfort and solace not only to my mom but to our entire family.

She deserves to be acknowledge and celebrated. We are deeply grateful for the care that Nurse Annie provided to our family during this challenging time. She made an impact on our mom's recovery and our family's well-being, and we are truly thankful for her extraordinary efforts. Nurse Annie's unwavering commitment to providing exemplary care, her empathy, and her willingness to go above and beyond her duties as a nurse clearly demonstrates why she deserves the prestigious award. Her actions have not only made a significant impact on our outlook of hospitals, St. Francis specifically, but she exemplifies the true spirit of nursing.