My husband was a patient for a week. He is 74 and we have been married for 40 years. He is my world. His sickness was scary and a new experience to me. The complications were ever changing. His case is very complex. However, we were given superstar, Andrene. Her smile was calming and reassuring. She helped remove our fears. Her skill and compassion were endless. The support and show of confidence we received made this hospital stay a good experience. She worked seemingly tirelessly bringing comfort to my husband. She informed us regarding his meds, and answered all questions, often many times the same question. Andrene always perfectly exemplified textbook nursing. She has a very unique way of connecting to her patient. An example: My husband was scheduled for surgery on the 5th day of his stay. He was tired and weary, and he began to cry. In a few minutes, Andrene had my husband laughing. His whole demeanor had changed. She was a bright light in our difficult situation. Andrene took excellent care of my husband on every level. She even showed concern towards me. Always polite, professional, considerate, informative, and presenting her professional self. Managing her time perfectly. You need to maybe look into seriously cloning Andrene. She is one special nurse.