Ana es una estupenda profesional, calidad humana y profesional excelente . Su llegada a nuestro departamento fue muy necesaria y desde el minuto uno está integrada y nos alegra cada mañana con su sonrisa a cada una de nosotras. Cuando tenemos problemas con el dipper, gestiona a los pacientes de maravilla.

Respecto a los pacientes, es la primera sonrisa que ven nada más llegar y les ayuda con sus gestiones médicas (citas, medicación , les acompaña por la clínica, etc.) y temas ajenos (cargador, taxi, consigna, farmacias, hoteles, objetos perdidos, cambio de muda, etc.). Tiene millones de historias para contar. Yo destacaría su humanidad y cercanía siempre con una sonrisa.

English Translation:

Ana is a wonderful professional, possessing both excellent professional skills and exceptional human qualities. Her arrival in our department was sorely needed; she integrated seamlessly from day one and brightens the morning for each of us with her smile. Whenever we encounter issues with the *dipper* system, she manages the patients with remarkable skill.

As for the patients themselves, she is the first smiling face they see upon arrival, and she assists them with both their medical needs—appointments, medication, escorting them through the clinic, etc.—and unrelated matters, such as finding chargers, taxis, luggage storage, pharmacies, hotels, lost and found items, changes of clothing, and more. She has a million stories to tell. Above all, I would highlight her humanity and approachability—always accompanied by a smile.