Amy was the primary nurse for my father during an incredibly difficult period for our family. Her exceptional care, compassion, and professionalism made a profound difference—not only in my father’s experience as a patient but in our lives as a family.

From the very beginning, Amy went above and beyond in every aspect of her role. She treated my father with unwavering dignity and respect, ensuring he was always comfortable and engaged in his care, even when that wasn’t an easy task. Amy consistently took the time to explain, answer our questions thoroughly, and, perhaps most importantly, to truly listen.

Regardless of how busy the unit was, she made us feel like we were her sole priority. What stood out most was the level of communication and consistency she maintained throughout each shift. Amy ensured the details of my father’s care were clearly communicated during transitions, giving us invaluable peace of mind. We never once worried something would be overlooked—because Amy made certain it wasn’t.

Beyond her clinical skill, it was the countless small acts of kindness that left a lasting impact. Whether checking in on my mother or offering calm reassurance and connection when my father was anxious or uncertain, Amy’s presence brought comfort, confidence, and humanity to a time filled with fear and uncertainty. Amy was more than just our nurse—she was our advocate, our guide, and our source of strength. Her impact on our family will never be forgotten.

For all these reasons and many more, I believe Amy is the embodiment of what the DAISY Award represents. She is a true blessing to both patients and their loved ones.