My wife spent five hours in Urgent Care. Amy was above and beyond. She thought of small things like ice in the water, a sandwich, warm blankets, and turning up the heat. She was great at telling us why we were waiting so long. She explained everything she needed to do, like inserting an IV. Most of all, she suggested that my wife might be a candidate for geriatric psychiatry. My wife has had depression for several years and tried a psychiatrist for a year with no improvement. But this is the first time we've heard of this option. She said my wife would get PT there for her dizziness, which is why we were in Urgent Care. She had seen three doctors or nurses about that, and no one mentioned PT. Amy contacted Geriatric Psychiatry, and we soon learned she was a candidate. On Monday, the nurse there contacted insurance, and my wife was admitted the next day.