My cousin, age 84, came in with multiple health issues.  Amanda never once lost her cool when my cousin was frustrated.  I also need to point out how confident she was in how she worked on hooking up or disconnecting equipment.  

Amanda displays such warmth and friendliness toward her patients and visitors.  She is always polite; you can see she is working hard for every patient. But still appears kind and welcoming even toward the end of her shift.  

Amanda stays professional and mild-mannered, even when the news is not good.  At one point, there was extreme concern over his heart function.  Amanda explained things to my cousin in a way he could understand.  Even when my cousin was forgetful, she remained patient, upbeat, and cheery. 

I am so grateful because I truly believe that the way she presented herself around my cousin is the reason he is feeling better, understands the need for rehab, and has a whole new outlook, realizing rehab is not the end, and now my cousin can feel comfortable about his living situation.  That aging just means you will live life a little differently, but life is not over.  

Thank you, Amanda, for making my cousin's stay so comfortable.  Thank you for being so kind and for making my cousin feel like a "Somebody" and not just like an old person, to be case aside, because he is 84.