"Alicia was my nurse for three days,” wrote a Veteran patient. “Her care was outstanding. In every way, she made me comfortable in every embarrassing way. Her smile and personality lifted my spirit when I needed it the most. I am 55 and have seen many nurses over many years. She was the only nurse who made me feel special, and I am sure she treats all her patients the same, because I think that’s the person and nurse she is. She was very prompt with my care and responded to the call button as well. I so much love Alicia’s heart. Please award her. Her skills and caring personality I saw was contagious to everyone on 3 East.”