Alexandra Chila
January 2025
Alexandra
Chila
,
MSN, BSN, RN, CVRN-BC
Station 45
Huntington Hospital
Pasadena
,
CA
United States
I haven’t spent much time in hospitals, but I do recognize outstanding care when I experience it. Alexandra embodies the very best of the nursing profession.
By way of background, I arrived at Huntington’s Emergency Room at 1:30 am. My wife and I were visiting family in Pasadena, we’re from Maryland, when I became ill. Although the admission process began promptly, a lengthy wait in the emergency room for a CT scan delayed my admission until around 4:00 pm that day.
Despite the understandable frustration from the long delay, I had no complaints about the quality of care or the professionalism of the ER staff; they were admirable.
When I was finally transferred to my room, I came under the care of Critical Care Nurse Alexandra Chila, and from that point on, the excellent care I had been receiving became spectacular. I was immediately put at ease by her competence, positivity, and compassionate presence. She clearly communicated everything that was happening, ensuring that my wife and I felt informed and reassured every step of the way.
Instead of ending her shift on time that night, Alexandra stayed late to make sure I received the pain medication I had been waiting for and to personally introduce me to the night shift nurses. Fortunately, she returned the next morning, and I was once again in her expert care for another full day. She even extended her shift the next day to help expedite my discharge process.
I am certain that every one of her patients experiences the same exceptional level of care that I did. It was clear that she had the respect and admiration of her colleagues, and it’s easy to see why. I haven’t spent much time in hospitals, but I do recognize outstanding care when I experience it. Alexandra embodies the very best of the nursing profession.
I would also like to note that my experience with every staff member, from admitting to the chaplain to every physician I encountered, was consistently excellent and professional. What could have been a very difficult experience became a profoundly reassuring one, thanks to the extraordinary skill and compassion of Nurse Alexandra Chila. She made all the difference during one of the most vulnerable moments of my life.
Despite the understandable frustration from the long delay, I had no complaints about the quality of care or the professionalism of the ER staff; they were admirable.
When I was finally transferred to my room, I came under the care of Critical Care Nurse Alexandra Chila, and from that point on, the excellent care I had been receiving became spectacular. I was immediately put at ease by her competence, positivity, and compassionate presence. She clearly communicated everything that was happening, ensuring that my wife and I felt informed and reassured every step of the way.
Instead of ending her shift on time that night, Alexandra stayed late to make sure I received the pain medication I had been waiting for and to personally introduce me to the night shift nurses. Fortunately, she returned the next morning, and I was once again in her expert care for another full day. She even extended her shift the next day to help expedite my discharge process.
I am certain that every one of her patients experiences the same exceptional level of care that I did. It was clear that she had the respect and admiration of her colleagues, and it’s easy to see why. I haven’t spent much time in hospitals, but I do recognize outstanding care when I experience it. Alexandra embodies the very best of the nursing profession.
I would also like to note that my experience with every staff member, from admitting to the chaplain to every physician I encountered, was consistently excellent and professional. What could have been a very difficult experience became a profoundly reassuring one, thanks to the extraordinary skill and compassion of Nurse Alexandra Chila. She made all the difference during one of the most vulnerable moments of my life.