July 2025
Abbey
Hoffman
,
RN
Perioperative Services - Pre-Op
Henry Ford Warren Hospital & Henry Ford Madison Heights Hospital
Warren
,
MI
United States

 

 

 

Her compassionate demeanor and soothing voice helped to calm my daughter’s nerves, as she listened patiently to all her concerns and answered her questions with genuine empathy.
I am writing to nominate Abbey H for the DAISY Award, recognizing her exceptional care and dedication in supporting my daughter during her first surgery.

From the moment we arrived, Abbey displayed a warmth and kindness that immediately put us at ease. As any parent would understand, watching your child undergo surgery is incredibly stressful, filled with anxiety and fear. Abbey went above and beyond to ensure not only my daughter’s comfort but also mine.

She took the time to explain every step of the pre-operative process in terms that were easy for us to understand, ensuring that my daughter felt informed and included rather than overwhelmed. Her compassionate demeanor and soothing voice helped to calm my daughter’s nerves, as she listened patiently to all her concerns and answered her questions with genuine empathy.

What truly set Abbey apart was the personal connection she established with my daughter. She engaged her in light conversation, sharing stories and even a few jokes that made my daughter smile, easing the tension in the room. Abbey shared stories with my daughter about the places she has worked as a nurse after she heard she was in nursing school. She made her feel heard and truly went above and beyond to comfort her.

Furthermore, Abbey reassured me by providing frequent updates and checking in with us, especially once she was moved into recovery, and she knew we were waiting to go back to see her. I really appreciated that she came out to let us know our daughter was beginning to wake up and that the recovery nurse would come get us soon. Another example of her commitment to her patients and compassion.

In a situation that was daunting for our family, Abbey provided a sense of calm and confidence, embodying the true spirit of nursing with her compassionate care. For her kindness, patience, and extraordinary support, I wholeheartedly nominate Abbey for the DAISY Award.