Mahmoud Alfaytouri, Registered nurse

I would like to recognize Mahmoud for his care and compassion for my daughter, which went far beyond our expectations. From the first day after her heart surgery, he showed not only exceptional clinical skills but also genuine kindness and patience.

He takes the time to explain every step of her recovery to us as parents, answers all our questions — even when we ask the same things repeatedly — and never loses his calm or empathy. His gentle care for my daughter made us feel safe and reassured during the most difficult moments. He truly treats his patients as if they were his own family, and for that, he deserves this recognition.