Mindie Hernandez
October 2015
Mindie
Hernandez
,
RN
StepDown
Providence Holy Cross Medical Center
Mission Hills
,
CA
United States

 

 

 

Nurse Mindie is special because of her love for her job, profession, empathy, and compassion she shows to her patients and their families. When Mindie walked into the room, she smiled, made eye contact with everyone, introduced herself, and stated her role. She then introduced herself to my mother, the patient, and went straight to work on the problem. Through her compassion, empathy, professionalism, and her skill set, it is evident that she is a nurse because she wants to make a difference.
When the doctor asked me to make decisions regarding my mother's care, I misunderstood some of the medical terms the doctor used and I made decisions based on my misunderstanding. Nurse Mindie clarified the terminology, giving me the exact meaning of the medical terms. As a result of Nurse Mindie's intervention, I was able to change my decisions to ones that reflected my true wishes.
Nurse Mindie was very professional and more importantly, very knowledgeable. She kept a very close eye on my mom's condition and made quick decisions regarding my mother's care based on her knowledge and skills. She did not allow her ego to impair her decision-making. And no time did she try to impress the family, but instead, she focused on my mother's health.
Mindie is a very caring and compassionate nurse. She has the ability to relate with patients and make them feel at east despite of their difficult circumstances. She's conscientious and dependable. She's attentive to her patients' needs. Whenever possible, she helps out in the unit and assists her peers when it gets busy. She exemplifies our organization's core values of Respect, Compassion, Justice, Excellence, and Stewardship.
Mindie also has the qualities of a nurse you or your loved ones what to have when under the care of a nurse. Mindie finds time to sit down and talk with her patients to make sure that the patient's psychosocial aspect is also tackled and embraced in their healing process. Her attention to detail, critical skills and thinking have made Mindie a valuable key player in Step-Down unit.
Mindie is an inspiration to many people. She exemplifies values of caring, respect and kindness towards patients and peers. Patients have expressed how she had made a difference in their hospital experience. Mindie makes them feel safe by talking to them and informing them of the plan of care.
Mindie's peers have observed many occasions of her compassion for the patients and their families. She exemplifies teamwork by being flexible with her schedule and willingness to pick up extra hours to help the team with patient care. She constantly looks for opportunities to help staff when they have difficult assignments or struggling during their shift. Mindie always has a kind word to say to others that need cheering up.