July 2020
Janelle
Lose
,
BSN, RN
Emergency Department
Lutheran Health Network - Bluffton Regional Medical Center
Bluffton
,
IN
United States

 

 

 

I started having pretty severe issues with a UTI and bleeding in the evening. I debated whether I should go to the ER, but as the symptoms increased, I went by myself to the Bluffton Regional ER (due to COVID restriction). I was feeling pretty lousy and wished my husband could have been by my side when nurse Janelle Lose entered my cubicle. She was so sweet and funny, and I immediately felt better!
As the night proceeded with testing, including blood work, Janelle did a wonderful job taking care of me. The fantastic ER doctor (Dr. U) was not going to let me go without getting to the bottom of what was going on with me. Dr. U and Janelle were a great team!
A CT scan was ordered, and it was discovered that I had a mass on my right kidney which didn't look so good. Janelle and Dr. U contacted my husband so he could be with me in the ER when I received this news.
I found out later that Janelle lost a brother to illness, and her father has been very sick. She showed such kindness and compassion toward me during my time of need. I will never forget her great care, and I'll always be grateful as I feel she and Dr. U saved my life by discovering this mass of which I was completely unaware.