Trisha Owen
August 2021
Trisha
Owen
,
RN
Intensive Care Unit
Floyd Medical Center
Rome
,
GA
United States

 

 

 

Trish got extra gowns to protect his privacy and to wear post-shower, she personally escorted him to the shower room, made sure he was safe and had everything he needed, then she personally escorted him back to his room.
Trisha cared for the husband of a retired teammate at Floyd while he was in the ICU. His wife said Trisha was always willing to go out of her way to assure that he was comfortable and informed and that he was as happy as possible given the circumstances. "Whenever she left his room, she would ask, 'Is there anything else you need?' then she would ask me if there was anything she could do for me too," said the wife.

After two days in the ICU, the man desperately wanted a real shower. His wife said Trisha did everything necessary to make it happen. "She got extra gowns to protect his privacy and to wear post-shower, she personally escorted him to the shower room, made sure he was safe and had everything he needed, then she personally escorted him back to his room. This all took place right at the end of her shift, but she gave him all the time he needed without rushing him. Because of her kindness and the power of that shower, he had his first good night’s sleep since being admitted." The patient's wife said one of the most outstanding things about Trisha was the personal connection she made with her husband. "It wasn’t contrived or forced," she explained. "Trisha took time to build a relationship through conversation, asking questions like, “What do you like to do?” then sharing her interests and talking about family. When he was discharged, it felt like we were leaving behind a dear friend. Trisha’s clinical expertise, concern, caring, and kindness made a frightening time into a healing experience.”