Susan Herrera

Susan Herrera

Susan Herrera, RN, IBCLC

Labor and Delivery
Kaiser Permanente Fresno Medical Center
Fresno, California
United States

I nominate Susan because she is so amazing with our patients in PostPartum. She is professional and considerate and is a wonderful teacher with breast feeding. She's caring and is very patient. I have never seen her upset. You can tell she loves her job. She is gentle with our babies and is so nurturing to our mothers and makes them feel like they can breastfeed even if they are first time mothers. She is also so sweet with the RNs and is always communicating with us.

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Susan is a fantastic educator. She is always a teacher, whether it is with our new moms or us nurses. She makes learning fun. She works with our new moms so their breastfeeding is successful. Susan genuinely cares about breastfeeding and she loves her job.

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Susan is awesome! I am an employee who is pumping. I was welcomed into maternal child to pump with privacy/comfort. I requested to speak to a consultant and Susan arrived in minutes. She took her time to discuss and interact, was very passionate and provided valuable tips and tools that will benefit and increase production.

She is unique because her warm, caring personality. Her experience and knowledge really made the difference!