I want to share with you my experience as a mom of a patient. Before he was ever a patient, the OR staff went to the pediatric dentist and explained his situation. The Pediatric Dentistry group graciously agreed to see him as a patient. Within a week he was seen and scheduled for surgery. Upon arrival the front desk person was awesome and the registration person was so kind to him. We took the long way around to the waiting area and the med surgery staff all stopped to say hello to him, calling him by name, and making him feel more comfortable. Mind you, not one of these had ever met him before. He was greeted by the staff who did his intake, they were awesome. His IV was started and he never even flinched. When he asked “no more needles”, they kindly answered his questions.

I was called several times during his procedure to let me know how he was doing and exactly what they were doing. After he was back in his room, his first words were, “I did a good job didn’t I.” Absolutely you did. The OR staff are unsung Heroes in my book. They need to be recognized for the amazing job they do and for making a young man feel safe and secure and for making my job as a mom, who is a nurse, forget being a nurse and allowing me to just be a mom. I am forever grateful to all who made his experience so good. Sometimes, Thanks is not enough.