Rachel CraCraft
November 2019
Rachel
Cracraft
,
RN, BSN
Labor & Delivery
Mercy Health - Hackley Campus
Muskegon
,
MI
United States

 

 

 

My husband was killed in a motorcycle accident and I was 22 weeks pregnant with our 3rd child. I later was scheduled for an induction at the Hackley Campus. To say that I was nervous about the labor and delivery of this baby would be an understatement. From the moment Rachel introduced herself to me as my nurse I felt less nervous.
Rachel was kind, compassionate, caring, and sensitive to my situation. She took her time to explain things and provide care for my psychological needs as well as physical needs. As my labor progressed and contractions began to intensify, I requested an epidural. The anesthesiologist was tied up in the ER. During this time my emotions began to get the best of me, and I began to feel defeated.
Rachel held my hand, encouraged me and helped me along the way. When the anesthesiologist came in to give me the epidural, my contractions had intensified even more. I was having difficulty sitting on the edge of the bed. The anesthesiologist was slightly impatient with me. However, Rachel recognized there was change and right away began to advocate for me. She helped me into bed and a check determined the baby was beginning to crown. Rachel continued to encourage and support me through the rest of my delivery.
I never thought I would make it through labor and delivery without my husband by my side, but Rachel made sure I did while still feeling loved and supported. There are no words for me to convey my gratitude to Rachel for helping make my experience it could be for the circumstances. She is an amazing nurse that is a tremendous asset to this organization.
***
Rachel went above and beyond in the delivery room of my nephew. She is the true definition of a patient advocate. Rachel stepped up when my sister's voice was not heard. She was having contractions and the anesthesiologist wanted her to sit on the bed and move back. She told him that she couldn't as she felt like it was different. Rachel said there has been a change and she needed to check her again before they could proceed with the epidural. When Rachel checked her it was now time to push. Rachel was on the phone calling the Resident and another RN.