Rachael Neely and her managers: Barb Cabrera, Melodie Bumgartner, Jeanne Krauss
January 2014
Rachael
Neely
,
RN
PICU
Banner Thunderbird Medical Center
Glendale
,
AZ
United States

 

 

 

The entire stay was amazing! Everyone went out of their way to make our stay comfortable as well as educational. When my daughter found out on Monday night that she was going to have to stay the night she started crying because she did not want me to have to spend the next day in the hospital because it was my birthday! Rachael immediately bent down and started whispering to her. Then the next evening I was sent away to the bathroom and when I came back the birthday fairy had arrived with a few things for a birthday party! Sure enough, even though Rachael was not her nurse that night, she brought cake, ice cream, banner, streamers and birthday hat just to make us happy! It made me cry! This is one of the kindest things a person has ever done for me. Rachael had done it all on her own. Special lady!