Lauren S Norberg
May 2022
Lauren S
Norberg
,
BSN, RN
Main 7A
Rhode Island Hospital & Hasbro Children's Hospital
Providence
,
RI
United States

 

 

 

Lauren is very emotionally receptive which is critical with neuro patients because many of them cannot speak or express their needs.
Our systems and practices have changed rapidly and drastically with this pandemic over the recent years. Adult inpatient med/surg unit, Main 7A, at Rhode Island Hospital is home to some of the most compassionate, adaptive, and knowledgeable team members I have ever seen. 7A is one of several units that had to close during the staffing crisis. This is far from ideal, but it was the safest plan to promote safe nurse-to-patient ratios in the hospital. 7A staff have been displaced since December 18, 2021, as staff recruitment & retention is prioritized hospital-wide.

Special recognition is necessary here for members who took the initiative to strive for excellence amid unforeseen circumstances. Lauren Norberg RN and others did not hesitate to participate in educational courses to strengthen their clinical skills in their new environment. These nurses came in on their off days and took on ALL the unit-specific neurology courses offered for their temporary home on Main 7B (neurology/seizure unit). They have assimilated into the team in a way that outsiders would NEVER know that this is completely new for them. I am so very proud, impressed, and inspired by their passion to optimize safe patient care.

I especially think Lauren Norberg is a DAISY Nurse because I have watched her compassion in action regularly. A level of compassion for patients that is just shy of what we would offer our own flesh and blood. She is very emotionally receptive which is critical with neuro patients because many of them cannot speak or express their needs. She has a loving heartfelt approach with every patient, visitor, and team member. Most recently she is sharing this compassion and nurse knowledge by precepting on her temporary unit.

No telling when 7A will open or when we'll have enough nurses to operate RIH at optimal capacity but nurses like Lauren and other 7A members who take on the changes with a suit of courage and compassion are what we need through these storms. Lauren is one of the most hard-working nurses I know. She is constantly on the move for her patients and if she ever has a spare moment, she is supporting another team member.