Lauren Amiro
August 2021
Lauren
Amiro
,
BSN, RN, CWCN
Wound Care Center
Atlantic Health Morristown Medical Center
Morristown
,
NJ
United States

 

 

 

Lauren lifted his spirits instantaneously with humor and positivity. Before he left he was smiling and laughing so hard he was crying.
Lauren is known for her compassionate care and positive disposition. Shifting from her NICU to our Outpatient wound care was a big jump but she met it head-on. She completed the Wound Treatment Associate Program and also obtained her Wound Care Certification. She also volunteered to co-champion a quality improvement measure leading to our 4th Joint Commission Disease-Specific Certification, Achieved Level 4 (the highest achievement) in the hospital's Professional Advancement Clinical Track, and serves as the Wellness Champion for our Department. She also took on case management for our plastic surgery panel, which is medically complex and has a high need for detailed outreach and advocacy to obtain the required services and equipment to promote healing. Above and Beyond is standard operating procedure for her!

Recently, a patient was nervous and anxious due to a potential cancer scare. His impaired manual dexterity and vision issues left him completely overwhelmed by the home stool sample kit. Lauren pulled him aside, went through the steps 1 by 1 with demonstration, offered time from her lunch break to assist if needed while he was on-site, and lifted his spirits instantaneously with humor and positivity. Before he left he was smiling and laughing so hard he was crying.

This patient approach is not a one-off occurrence. Another of our patients lost his brother/housemate after 60 years of living together, she helped coordinate a sympathy card from the department to acknowledge his loss and spent extra time to talk through how the loss would impact his life and living situation moving forward. He was moved to tears and so grateful for the thoughtful gesture.

She puts her heart into bettering the lives of others (patients and peers). She has cried and comforted patients over lost spouses. My own friend, whom she never met, went through a traumatic birth experience and was suffering post-partum depression. Lauren drew on her NICU experience, reached out to find resources to get her the help she needed. She spends her breaks asking people about their lives, sharing in their challenges and successes. Her laughter is a bolt of joy when you hear it down the hall that brightens the hardest days. She is a blessing in our lives and in the life of every patient she encounters.