Kristin Alvarez

Kristin Alvarez, RN

Banner Baywood Medical Center
Mesa, Arizona
United States

After receiving some troubling news, my mother, the patient, was showing signs of distress. Kristin not only made sure to have her anti-anxiety medication available but also took almost a half-hour of her own time to stay and help explain the situation not only to me but to my mother in great detail. After that half-hour, my mother was able to feel visibly more relaxed from the concern and genuine compassion she gave, and so kindly showed her after a very trying day. I was genuinely moved by her copious amounts of warm compassion towards a few strangers she had just met and helped an almost hopeless daughter of the patient gain back that fading hope twice fold.