I was the patient who required four ERCP procedures last April. When you first introduced yourself and established the nurse/patient relationship you immediately conveyed that I was going to be well cared for throughout the procedure by you and the team. You established that rapport before knowing I was a retired UC Davis Medical Center RN and so I knew and respected you would treat all your patients with such care! And I also very much appreciate that you were the nurse assigned to all four of my procedures and the continuity of care that provided me. You are an excellent nurse.