Jennifer Savage
November 2023
Jennifer
Savage
,
MSN, RN
D4N - NICU
Banner University Medical Center - Tucson
Tucson
,
AZ
United States

 

 

 

As a parent, I did not know what to watch for or what to ask for to advocate for my daughter, but Jenny did.
Our baby girl's primary nurse. She is extremely kind to us and attentive to us, to our baby, and to the other baby she takes care of. She is invested in our investment as parents, and in our baby’s comfort. Here are three examples of times Jenny has gone above and beyond for our baby and for us as her parents:
 
1. Our baby is on oxygen and has nasal prongs. Her nose needs to get suctioned every few hours to make sure her nose and airway are clear. When the respiratory therapist was suctioning our baby's nose, Jenny noticed there was a little bit of dried blood that got suctioned out. The respiratory therapist is new and still learning and did not notice this, but Jenny was watching. She pointed it out and asked her to please look in her nose to see if there was any damage. It turns out that there was a little bloody spot from the prong rubbing. Jenny asked the respiratory therapist to please adjust the prongs to take pressure off that spot in her nose. After the prongs were adjusted, Jenny checked again to make sure they weren’t irritating her. As a parent, I did not know what to watch for or what to ask for to advocate for my daughter, but Jenny did. Something that was not a big deal was important to her just because she wanted her to be comfortable.

2. Our baby gets her mouth cleaned with wet q tips. When there is breastmilk that I’ve pumped in the fridge by her bed, this oral care can be done with breastmilk. Doing oral care with breastmilk is preferable because it gets her used to the taste of breastmilk in her mouth, she can practice sucking on the q tip and associate that action with the milk taste, and because she likes it! In the past, we have done oral care with water when the bottles of my breastmilk have already been picked up by the formula tech and taken to the formula room to be stored. One day, the formula tech had taken all my breastmilk bottles and was leaving to take them to the formula room when Jenny stopped her. She took a little bit of milk and poured it into a separate bottle, and labeled it for oral care, so we would always have milk to use for her oral care, and the formula techs would know to leave that bottle. It was so thoughtful and another example of her looking out for her in a way that went beyond standard care for her.

3. Babies get bathed a few times a week. Jenny was the only nurse, to our knowledge, to specifically save the bath for us to do with our baby when we came in that day. We had only participated in one bath before that because they were usually done when we weren’t there. She also saved the measurements for us to help her with when we were in, instead of doing them in the morning before we got there.