Jennifer Peterson
November 2020
Jennifer
Peterson
,
MSN, RN
Clinical Practice And Prof Edu
City of Hope
I could see Jennifer's compassion towards mentoring; she is so professional and knowledgeable; she was soft-spoken and calmly guided me through the entire procedure and charting. I've come across very few teachers who are so patient.
Jennifer Peterson has proven to be an excellent teacher and mentor to our COH team. If I talk about Jennifer, there are numerous instances where she has gone above and beyond to bring out the best in the nursing staff. With a unique calmness and a very kind and soft mentality, she teaches and guides our staff through procedures, no matter what experience level they are at. Our new nurses feel comfortable approaching her with any questions. A mentor like that makes the nursing role less stressful and instills a sense of security that steers our team on the right path. If Jennifer is on campus, she is willing to help even if it is the end of the workday.
A couple of years back, one day our unit had a problem with a CADD pump for epidural analgesia. Our unit does not normally use this pump; hence nurses are not familiar with these devices. When we have to use it, we rely on nurses from other units to help. It was close to 5 pm; Jennifer arrived without hesitation with the familiar calmness and took time to educate the nurse. As the quote goes, "Kindness that exists in each person comes from different places and is expressed differently". This then translates to the care that the nursing staff is able to provide to our patients.
When our unit started giving autologous transplant, our staff was anxious and worried about getting competent in that area. As a charge nurse, I see that the list of nurses being mentored by Jennifer in the past few months. Several have personally told me that they feel competent after being trained by Jennifer in the transplant infusion process. Then my turn came for training and I have no words to describe my experience. I could see her compassion towards mentoring; she is so professional and knowledgeable; she was soft-spoken and calmly guided me through the entire procedure and charting. I've come across very few teachers who are so patient. The other thing that makes me speak highly of her is her approach. I explained the procedure to fully prepare the patient through the infusion process. Jennifer came and took the patient's vital signs, inquired if the patient understood everything about transplant. Then the entire step by step guidance was conducted in the patient's presence, so he could understand also. The patient told me later that my teacher displayed nice professionalism and he was so happy that she was there with me.
Jennifer's approach is not restricted to her role as mentor/teacher. She remembers each nurse by name and makes sure to say hello when she passes by. One day I had an end of life patient. It is not easy to take care of such patients whose families are coping during the difficult time; we have social workers, managers, and others to take care of the various activities. Jennifer came by and asked how my day is going and whether there is anything she can contribute. The kindness and timing of the offer made my day.
Jennifer Peterson is our professional practice leader, mentor, and teacher; but to our nursing team, she is one of us. She is an enabler of the knowledge and skills that make our nurses shine and provide compassionate care in a stress-free manner. She is a true DAISY Nurse.
A couple of years back, one day our unit had a problem with a CADD pump for epidural analgesia. Our unit does not normally use this pump; hence nurses are not familiar with these devices. When we have to use it, we rely on nurses from other units to help. It was close to 5 pm; Jennifer arrived without hesitation with the familiar calmness and took time to educate the nurse. As the quote goes, "Kindness that exists in each person comes from different places and is expressed differently". This then translates to the care that the nursing staff is able to provide to our patients.
When our unit started giving autologous transplant, our staff was anxious and worried about getting competent in that area. As a charge nurse, I see that the list of nurses being mentored by Jennifer in the past few months. Several have personally told me that they feel competent after being trained by Jennifer in the transplant infusion process. Then my turn came for training and I have no words to describe my experience. I could see her compassion towards mentoring; she is so professional and knowledgeable; she was soft-spoken and calmly guided me through the entire procedure and charting. I've come across very few teachers who are so patient. The other thing that makes me speak highly of her is her approach. I explained the procedure to fully prepare the patient through the infusion process. Jennifer came and took the patient's vital signs, inquired if the patient understood everything about transplant. Then the entire step by step guidance was conducted in the patient's presence, so he could understand also. The patient told me later that my teacher displayed nice professionalism and he was so happy that she was there with me.
Jennifer's approach is not restricted to her role as mentor/teacher. She remembers each nurse by name and makes sure to say hello when she passes by. One day I had an end of life patient. It is not easy to take care of such patients whose families are coping during the difficult time; we have social workers, managers, and others to take care of the various activities. Jennifer came by and asked how my day is going and whether there is anything she can contribute. The kindness and timing of the offer made my day.
Jennifer Peterson is our professional practice leader, mentor, and teacher; but to our nursing team, she is one of us. She is an enabler of the knowledge and skills that make our nurses shine and provide compassionate care in a stress-free manner. She is a true DAISY Nurse.