During the cold winter months in Indiana, Diana Smith noticed a patient in the Infusion Center who showed up daily for infusions after walking a long distance without a coat, long-sleeved shirts or proper winter wear. Diana immediately thought of this patient's needs and brought in a coat for the patient. This act of kindness started a trend with other infusion patients who witnessed her going above and beyond her duties and they too contributed articles of clothing to this patient's winter wardrobe. The patient was ecstatic to finally have a coat and proper clothing and beamed happiness for all to see. He was so thankful that people, especially his nurse, cared about him that much since, in his words, he "had no one else". Diana's acts of goodwill changed this man's outlook and his treatment plan.