Courtney took care of me post-lower back surgery and immediately brought a positive, caring attitude the moment she introduced herself to me. She took initiative offering me a soft ice pack, so much more comfortable than a bulky, sharp one; the only choice I thought I had. She entered my room with a smile each time. She was making sure I was comfortable and safe every time she checked on me. She explained every change in medication and/or treatment and care. I was really happy to see her the following day, knowing that I was in good hands and up for the best care possible two days in a row. I feel really lucky to have such a caring and kind nurse in charge of my well-being. I hope you realize what treasure you have in Courtney and how glad I am to have had her as my caregiver! Thank you.