Courtney Billingsley

Courtney Billingsley

Courtney Billingsley, RN, BSN

ED
Angel Medical Center
Franklin, North Carolina
United States
Afterward, my daughter was so excited to play with Courtney and her "Tiny Hands" and get her special treats that she was laughing, and her tears had dried up within five minutes.

My daughter was visiting her grandparent's home and had an accident in which she fell out of bed in the early morning hours and hit her head. She was in a lot of pain from a good-sized gash in her scalp and she was very scared. It took me some time to make it to her from my home.

In the time that it took between my daughter getting to the ER and my arrival, she had formed a bond with Courtney. I didn't realize this until the point in which they started to put shots of numbing meds into my daughter's scalp so she could get her four staples put in.

Courtney heard my daughter squalling (it was pretty pitiful) and came and jumped into the bed with her and talked to her and held her while she was getting the shots. The difference it made was incredible. My daughter was still not happy about the situation because it hurt, but I could tell she was not as scared and was happy to have the company.

Afterward, my daughter was so excited to play with Courtney and her "Tiny Hands" and get her special treats that she was laughing, and her tears had dried up within five minutes. She remained in a jolly mood all the way home and the next day it was like nothing happened. I am glad that in my daughter's most painful and scary moment of her short life, that Courtney was there. She took a bad experience and made it into one my daughter laughs and jokes about. She certainly does not want any more staples anytime soon, but she isn't traumatized or scared of the hospital or ER and knows the people are there to help. I want to thank Courtney for her compassion and her contagious happiness and playfulness.