After time spent in NICU, we were transferred to a less progressive unit and that's where we met this nurse. Carol was experienced and had the passion and energy of someone who was working their first day on a job that they loved. She was thorough, professional and had a smile that calmed my soul. There are nurses who practice the "Art of Nursing" in their profession and that makes a huge difference in patient care. Carol is one of those nurses. As you watch her go about her nursing responsibilities she is always interacting with her patients and their families. Thank you for making a difference – you truly make your profession proud!