Demonstrating Kindness and Compassion to Patients and Families: Austin demonstrates kindness and compassion to everyone- not just patients and families. He is an outstanding patient advocate, ensures the patients' needs are met as well as the family. Austin is very relatable and family members have often commented to me 'what a great nurse he is'. He uses his sense of humor to establish a trusting rapport with his patients and their family.
Providing Skills Care to Patients and Families: Austin has amazing insight into his patients' needs and is able to make accurate suggestions to physicians and other ancillary staff regarding the best care for his patient. He stays abreast of his patients' condition and is proactive in treating them.
Informing and Educating Patients and Families: Again, Austin's sense of humor and his ability to relate to people in a positive and relaxed manner promotes a great rapport with his patients/families. This ability to relate to people creates a solid foundation for Austin to casually and accurately educate his patients and their family, encouraging interactive education.
Offering a Voice of Hope and Love to Patients and Families: The ability to offer hope and love to the patient/ family is one of Austin's strong suits. He offers patients with chronic illness a variety of treatment options while maintaining a candid discussion.
Touching the Lives of Others: Austin has been an asset to CFV-Hoke. His positive attitude and sense of humor are contagious so you can't help but feel positive as well. Often, we don't know how much a smile or a great sense of humor make a difference in how a patient responds to you or how you feel when you come to work. Austin honestly makes his work area a little brighter with his upbeat personality.
Demonstrating Kindness and Compassion to Patients and Families: Austin is known in Respiratory for his demonstration of kindness and compassion to patients and families as he is quick to act as a patient advocate, he enters the patients rooms with a morning greeting, a plan for today, and ensuring a breakfast orders, leaves with a smile and ensures patients comfort.
Providing Skills Care to Patients and Families: Austin's positive attitude is contagious, as he is thorough in what is currently going on with his patients and their histories. He is confident in communication with the physicians and other ancillary departments. We actively see him on a daily basis. We very much want him to be on our TEAM because of his overall Skillful care, Kindness, Compassion, and Exceptional Pt care.
Informing and Educating Patients and Families: Our hospital mandates patient identification, education with patient and families; Austin excels in this as it is a natural part of who he is and his greeting of his patient. We see this when he has a patient that for example has a stress test scheduled for the day. He ensures patient and family education in its simplest form.
Offering a Voice of Hope and Love to Patients and Families: During our past experiences with Austin, in a code situation which is a bad situation, Austin reassures the family, gives precise directions, information and comfort. His positive communication on disease processes, what is currently going on, our end goal is always positive, with a smile, but factful and professional. When we say Exceptional care without Exception, this is who Austin Fann is.
Touching the Lives of Others: Austin naturally touches the lives of others by his vast knowledge base, skill set, positive attitude, all-inclusive education of patient and family ensuring simplest understanding, and level of professionalism, he is just a natural caretaker. Nursing is a tough discipline and nurses are the patients' first line of defense against all harm. They help and heal and are many venues of rescue. So you see it's not just patients' lives he touches, but ours, too.