February 2011
Shelley
Rine
,
RN
SSC
PRESBYTERIAN HEALTHCARE SERVICES (NM)
Albuquerque
,
NM
United States

 

 

 

“My mother, suffered all day with pain until Shelley Rine came on duty tonight and she immediately took action to try to give my mother comfort. Shelley provided the care and patience required to help her feel better. Shelley was so kind and caring for my mother – she went far beyond what was expected. Thank you!”

And over the phone, they elaborated on the fact that when Shelley found out her patient was in pain, she quickly said, “Well, let’s fix that” and jumped into action. Within the hour, she was feeling much better.

The patient’s daughter, said that Shelly was absolutely amazing and went above and beyond. She described Shelly as being upbeat, caring and always cheerful. She cared for her mom in such a wonderful way, you knew she was being real, she was just that way. It was just her wonderful personality.