The Beryl Institute

The Beryl Institute is the global community of practice committed to elevating the human experience in healthcare, believing that human experience is grounded in experiences of patients & families, those who work in healthcare and the communities they serve. Patient experience is defined as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. The Beryl Institute's core purpose is changing healthcare by advancing an unwavering commitment to the human experience.