Ritual of Recognition: Ideas and Resources During COVID-19

 

Clearly, these days, given the pandemic, it is not "business as usual" so we thank you for continuing to honor your nurses on an ongoing basis with The DAISY Award. We know you might have to get creative with future selection and celebrations but now more than ever they need this encouragement and recognition. Click Here for a message from DAISY co-founders Bonnie and Mark Barnes about why recognition is especially meaningful in the age of the coronavirus and why we feel the time for recognition is ALWAYS!

Please also view a powerful tribute to nurses here. Produced by Careismatic Brands, donations raised from this video will support our newest initiative of funding research to address and impact social determinants of health. Feel free to share these with your nurses!

Below are best practice ideas to keep your DAISY program in motion as well as new offerings to recognize those on the front-line fighting COVID-19.

Best Practice Ideas for Your DAISY Program 

Collecting Nominations - Go Electronic!

To learn more about creating electronic nominations, click here.

E-mails and notes sent that are not on a DAISY form can be turned into the committee for consideration too.

Have a discharge text that includes how to say thank you to their nurse or team with a link to your nomination form.  If you don't have an online form you can link our "thank your nurse" area of our website: https://www.daisyfoundation.org/thank-your-nurse

Encourage Peer to Peer Nominations:

We realize families are not with patients and many patients are unable to nominate nurses now. Encourage staff to submit nominations to capture all of the extraordinary stories happening now. Read a sample peer to peer nomination here.


Encourage Nominations From Management/Leadership: 

Each month, ask unit managers to submit at least one story of an extraordinary nurse or nurse-led team until patient and family nominations pick back up.

Selection Committee - Virtual Meetings:

Pre-selection by DAISY Coordinator, who then scans and emails the pre-selected nominations to Committee members.

Committee members read and score nominations to be sent back to DAISY Coordinator. If you don't have a scoring system/rubric, click here to download an example or they can send back their top three or five selections. 

Use Skype/Teams/FaceTime/Zoom/other platforms for the committee to use for virtual discussion.

Use Survey Monkey or Survey Gizmo for online voting. See sample survey here.

If some members of your committee are unavailable during this time, consider asking members of your patient and family advisory council or auxiliary members to join you and help with parts of the program.

Continue to recognize your Nominees with their nomination/thank you card/pin.

Presentations - Consider:

Record the Award celebration between Honoree and CNO (or Dean if in an academic setting) to then share with the organization/friends and family of Honoree/Nominator/ on social media and website.

Broadcast the Award celebration on one of your patient channels so that people can watch on their TV or smart devices.

Use Skype/Teams/FaceTime/Zoom/Facebook Live or other platforms to present virtually and include the person who wrote the nomination and include the Honorees family.

Smaller audience or a one-on-one meeting with the CNO (or Dean if in an academic setting) to celebrate the Honoree for now. Click here to watch an example of a modified DAISY Award presentation done virtually.

Plan a way to bring all those nurses recognized during this difficult time together for a larger reception at a later date.

Don’t forget the Cinnamon Rolls!  You can still give out individually packaged cinnamon rolls to enjoy.

For Schools of Nursing:
Many schools are going out student and faculty Awards virtually or delivering to the home of the Honoree. We have customizable presentations for Virtual Celebrations available to download here, to continue recognition of students and faculty at this time.

For Your Community/Patient Satisfaction:

We have heard from a few organizations that satisfaction scores are dropping during the pandemic as the patient experience is not what it would normally be.  Your Public Relations/Community Affairs departments can share past DAISY stories showcasing your extraordinary care.  The Beryl Institute also has a number of resources including community conversations and webinars discussing maintaining the human connection, improving the patient experience during COVID-19 and what matters most to patients and families during this time.  View their resources here: https://www.theberylinstitute.org/page/COVID-19Resources

    

We are here if you have any questions and look forward to our continued partnership in honoring your Extraordinary Nurses and Nurse-led Teams!

Dedication Items:

We have created several new dedication items to recognize the compassion and courage your nurses and other staff are demonstrating during this time. Please note these items are intended for recognition to those on the front-line fighting COVID-19 and is different than our DAISY Team Award. Information about the DAISY Team Award can be found further down on this page.

  • A 4'x4' poster/banner that can be signed and hung permanently as a tribute to all on the front line fighting COVID-19.

     

  • A 13"x 10.5" plaque commemorating this time:

   

  • To accompany the banner and plaque, United in Caring dedication pins for your team are also available to order.  

   

To order the banner, plaque or dedication pins, click here

A Video from our President and DAISY Co-founder, Bonnie Barnes thanking nurses for all they are doing is available and can be played at anytime. View here.  For our Academic partners, we have created two special video messages for students and facility. Click here for a special message to student nurses and click here for a message to nursing faculty.

Special DAISY gifts, including our book, Shining the Light On All the Right, are available here.

These ideas are in addition to the current Team Award we offer. The Team Award is intended to be given as an award to a nurse-led team based on a specific story of extraordinary collaboration that has greatly impacted the experience of a patient and/or patient family. Read a sample Team Award story here. Please note the Team Award is different than the Dedication Plaque, Banner, and Pin offering. See above for more information on Dedication items for those on the front-line fighting COVID-19.

We also wanted to share this beautiful tribute. Many facilities have a Large Healer's Touch Sculpture that they unveil during a special ceremony. You might want to consider unveiling a Large Healer's Touch Sculpture dedicated to everyone involved in fighting COVID-19. Below is a photo from a hospital in California. For Nurses Week last year, they had each of their nurses write on a stone a word or sentiment that meant something to them as a healthcare provider. They then placed the stones around their Sculpture. For more information: https://www.daisyfoundation.org/daisy-award/healers-touch

Or, order here

Please Note: As these are hand crafted by the senior artists in Africa, our next shipment will arrive in early 2021.

Additional Resources:
DAISY has partnered with Cherokee Uniforms for their "Art From The Heart' campaign, which includes an online gallery of kids' tributes to nurses on Scrubs Magazine. It's a great opportunity for students to support front-line healthcare workers, and show them how much their communities are behind them. Kids can get involved in the following ways:

• Create a piece of art or message of thanks to nurses. It can be a card, letter, drawing, painting — anything that's creative and caring.
• Do they have a favorite nurse (a friend, school nurse or family member, perhaps) they want to honor? Do they want to be a nurse someday? Or do they just want to say "Thank You" or "Nurses Rock"?
• Only digital submissions will be accepted!

Please visit https://scrubsmag.com/art-from-the-heart/ to learn more about the campaign and to view the "Art From The Heart" gallery on ScrubsMag.com for millions of nurses and readers around the world to see and appreciate. The campaign will run through the end of May to honor National Nurses Month.

They have also created an educational element for students to learn more about the nursing profession, types of nurses and a page dedicated to Florence Nightingale https://scrubsmag.com/florence-nightingale-founder-modern-nursing/.
Here is a video link to the campaign. https://www.facebook.com/cherokeeuniforms/videos/231439274617753/

https://careforcaregivers.com/:
DAISY is also partnering with Chamberlain University's #careforcaregivers campaign. Help us shine the light on all the right that is going on NOW. We are encouraging nurses to see in themselves and their colleagues what your patients and families see – extraordinary, memorable care and we encourage patients and families to document those care moments here as well. Click here to learn more or to submit your stories and experiences!

 

Please take care of yourselves and each other. We all need you today and for the long haul. Don't ever forget the difference you make every day with everything you do. We are here for you, as you are always here for us as patients and families.