Stacey made a connection with a particular patient. Stacey would make her laugh, taught her and her mom how to do wound care at home. The patient's husband is a hard sleeper and couldn't waken when his wife called for assistance. Stacey bought her a water gun to "soak" him with to wake him. The patient had no problem waking him.
The patient makes frequent trips to the hospital and calls Stacey for advice. The patient had no appetite and difficulty swallowing water or any liquid. Stacey brought her a bottle of ocean spray mocktail, a personalized wine glass, and spicy potato chips to encourage hydration. She and her mother give glowing reports of Stacey's personality, helpfulness, laughter, effective teaching, and expertise in wound care. The patient's improvement can be related to Stacey's caregiving skills, especially her humor.