August 2020
Sherida
Boyd
,
RN
Case Management
Mercy Health - Fairfield Hospital

 

 

 

These steps, recommended by Sherida, prevented the patient from having to go to the hospital and be readmitted just so he could be placed.

As a cardiac nurse, I've worked for several years with Sherida in her role as Director of Case Management addressing the needs of our heart failure patients. She has demonstrated the actions of an extraordinary nurse. She anticipates patients' needs, takes initiative, connects with resources within and outside the hospital, and perseveres in finding solutions. Sherida goes above and beyond what is expected of her.

Our department is concentrating on ways to provide evidenced bases care in Nursing Homes as well as Home Health Care for patients discharged from the hospital. Sherida collaborates with us to negotiate challenges to ensure optimal care for these patients. She very willingly builds a relationship with our team. I share with you one example.

One gentleman was discharged home. Although he was advised to go to a nursing home, he refused. The day after discharge he called the cardiology office and the wife stated he was not strong enough to get in a car and receive his much-needed dialysis treatments. His kidneys were failing. I experienced Sherida's dedicated persistence in finding a number of options. A few weeks later this same gentleman after struggling at home, called the office and stated now he wanted to be admitted to a nursing home.

Unsure of what needed to be done and steps to be taken again, I reached out to Sherida. She made calls and placed us in touch with the appropriate people who were able to get us in contact with the individuals who helped me facilitate the steps to get this patient to a nursing home from home. It involved the home health agency, the home health nurses, his PCP, and a social worker to be sent to the home. These steps, recommended by Sherida, prevented the patient from having to go to the hospital and be readmitted just so he could be placed. Sherida is a valued resource for our Cardiac Department.