Saint Agnes Medical Center
Sarah Garcia provided compassionate care, advice and emotional support to the spouse of a patient in the end stages of life. The spouse wrote in the DAISY nomination letter that Sarah was their "guardian angel," and that she explained the palliative care process to her in a way that no one else could. "My fears about his passing made it easier to handle with her comfort, smile, enthusiasm about her job and competency in handling my fears and nerves. She put me at ease and back in a position of calmness. She gave me candid advice and the best emotional support anyone could have ever given me." Sarah's calm strength and resolve kept the patient's spouse at ease during the most difficult time of her life.