Sarah took the time following my son's check-in to thoroughly explain how the process would take place. It is my son's second time here and I was quite upset with a lot of the questions and feelings. She was compassionate, respectful and kind. I left feeling much relieved. She did follow up with me later as well.
Sarah has been an RN on the Adolescent Inpatient Program since 10/05/15. She is always patient-focused in her delivery of care and she utilizes Trauma-Informed Care in her patient/family interactions. Sarah was recognized by a parent for her compassionate care during an acute time in a child’s life. She knows the power of the relationship with both the patient and his/her family, and works to establish trust and express empathy quickly to help alleviate anxiety.