I was a patient at Renown Infusion Center, where I was greeted by Rosa and taken back to the station where I would have my injection. Rosa explained every step of the process and answered all of my questions related to the injection and possible side effects. All during the process she constantly came back to check on me, which seemed like every 10 minutes. She also brought me something to eat and drink. She anticipated all my needs and went above and beyond to take care of me. Thank you Rosa.