Ronald Navarro
February 2017
Ronald
Navarro
,
BSN, RN
Dialysis/Transplant Unit
DMC Harper-Hutzel Hospital
Detroit
,
MI
United States

 

 

 

Ron is an "Extraordinary Nurse" in so many ways. It is difficult to choose one situation, as there are many. Not only do I feel this way, but it is echo among my peers. There are so many scenarios to chose from, however I feel this one situation can particularly show how he always goes above and beyond in providing extraordinary service and compassionate care.
During my orientation as a new nurse, Ron was assigned as my preceptor on this particular day. Not only was Ron the charge nurse he was also the senior nurse and the shift was short staffed. There was a lot going on across the unit and Ron felt the pull from his co-workers. All of the nurses were calling Ron for help every few minutes. There were so many fires to put out. I do not see how Ron could do everything he was called to do with a smile and continue to teach me along the way. He is a great multi-tasker.
One of the patients on the unit became anxious and wanted to leave. The patient had his clothes on and his ride was waiting. In the middle of the chaos and all of his responsibilities, Ron took the time to stop what he was doing and sat down with the patient. By the time Ron finish explaining to the patient the importance of not leaving, the patient agreed to stay, take his medications and even smiled. This patient was not even Ron's patient. Ron is the true meaning of what it means to be a team player. We are lucky to have him on our unit.