March 2020
Rebecca
Anderson 3
,
RN
Emergency Department
Newton Medical Center
Newton
,
NJ
United States
On Sunday we brought our daughter into the ER. She is a brittle diabetic and a kidney transplant recipient. Rebecca took care of my daughter like she was her own daughter, calming her down and taking care of her and at the same time also keeping me calm as well. Her caring and professionalism I will not forget. She was very prompt in taking care of our daughter all while the ER was full and very busy. She instantly started IVs and listened to us about our concerns. She immediately assessed them. Her care was excellent and when our daughter was moved to ICU she went with her and then made sure the ICU nurses knew we were in the waiting room. She surely was our angel that day!
***
I got a phone call that my mother-in-law was on her way to the Newton ER from Andover Sub-Acute. My stomach dropped because my mother-in-law is a DNR, DNI, and a DNH. When I got to the ER I could hear her screaming her lungs out in pain. She was screaming that she wanted to die from the pain in her left leg and hip. There was no comforting her.
Then Zach and Rebecca came in and despite her screaming and yelling began to treat her, soothe her and comfort her. They never lost a beat, working as a team, trying to comfort mom. The louder she yelled the more comfort they tried to give. Working as a team they were able to get her vitals, a line in, labs were drawn and pain medication in record time. It turned out that mom had managed to dislocate a twenty-five-year-old hip replacement. Zach and Rebecca were in and out checking on mom all morning doing whatever they could for both of us.
I work in the ER so I know how difficult it can be. Because of their compassion and their ability to work as a team, Zach and Rebecca managed to make a very painful and difficult situation so much easier to bear. None of this was due to special treatment because I work here. As I sat I could hear them treating all of their patients with the same kindness and concern.
I am honored, not just to work with these amazing nurses, but to be able to give them recognition.
Note: This is Rebecca's 3rd DAISY Award!
***
I got a phone call that my mother-in-law was on her way to the Newton ER from Andover Sub-Acute. My stomach dropped because my mother-in-law is a DNR, DNI, and a DNH. When I got to the ER I could hear her screaming her lungs out in pain. She was screaming that she wanted to die from the pain in her left leg and hip. There was no comforting her.
Then Zach and Rebecca came in and despite her screaming and yelling began to treat her, soothe her and comfort her. They never lost a beat, working as a team, trying to comfort mom. The louder she yelled the more comfort they tried to give. Working as a team they were able to get her vitals, a line in, labs were drawn and pain medication in record time. It turned out that mom had managed to dislocate a twenty-five-year-old hip replacement. Zach and Rebecca were in and out checking on mom all morning doing whatever they could for both of us.
I work in the ER so I know how difficult it can be. Because of their compassion and their ability to work as a team, Zach and Rebecca managed to make a very painful and difficult situation so much easier to bear. None of this was due to special treatment because I work here. As I sat I could hear them treating all of their patients with the same kindness and concern.
I am honored, not just to work with these amazing nurses, but to be able to give them recognition.
Note: This is Rebecca's 3rd DAISY Award!